Terms and Conditions

Article 1 — Publisher and purpose of these Terms

The Virtual Pet Cemetery website is published by the association “Au soleil levant”, a French association governed by the law of 1 July 1901. The publication director is Daniel COING-DAGUET, president of the association.

These Terms of Use set out the rules for accessing and using the website. By creating an account, browsing the site, or posting content, users agree to follow these rules.

To contact the association, please use the contact form. The publisher’s full contact details and information about personal data are available in the legal notices and Privacy Policy.

Article 2 — Access to and availability of the service

• Basic access to the site is free. Some features or benefits require an active subscription and are described on the subscription page.
• The site endeavours to remain accessible and to protect posted content. Interruptions may occur, including for maintenance or because of a technical incident.
• Pages set to public may be viewed by visitors and indexed by search engines. Avoid posting information you wish to keep confidential on public pages.
• Private pages can be accessed according to their visibility settings and the permissions granted by their manager.

Article 3 — Registration and member accounts

• Registration is free. Users agree to provide accurate information and keep a valid email address.
• Users are responsible for keeping their login details confidential and for activity carried out through their account. Any unauthorised use should be reported promptly.
• The site may refuse a registration or restrict, suspend, or close an account in cases of fraud, abuse, or failure to comply with these Terms. Where possible, the user will be informed of the action taken.
• Users may request to close their account. Deletion and any retention of certain data are handled in accordance with the Privacy Policy and applicable obligations.

Article 4 — Creating and managing a memorial page

• A member account is required to create a memorial page. Each member may create up to 5 pages free of charge, provided this is still the limit applied by the site. The terms for creating additional pages are stated on the subscription page.
• You may create a page for an animal you owned or with permission from its owner or relatives.
• To prevent duplicates, the same animal should be represented by only one page. The site may request further information if a page for the same animal appears to already exist.
• Where this feature is available, the page owner may authorise other members to help manage the page.
• Users are responsible for the text, photos, and other content they add. They must have the necessary rights or permissions and respect third-party rights.
• It is prohibited to post unlawful, abusive, defamatory, threatening, discriminatory, violent, or intellectual-property-infringing content, or content that violates another person’s rights.
• The site may review pages automatically or manually and remove or restrict access to content that violates the law or these Terms. Where possible, the user concerned will be informed.
• The page owner may request deletion of the page by contacting the association. The handling of data and backups is subject to the rules set out in the Privacy Policy.

Article 5 — Flowers and tributes

• Members must be signed in to leave flowers. Some options may depend on a subscription; the applicable terms are stated on the site.
• The display period for a flower is shown when it is submitted. At the end of that period, it is automatically removed from the page.
• Messages accompanying flowers must be respectful and related to the tribute. Advertising, unsolicited links, other people’s personal data, and unlawful content are prohibited.
• Memorial pages are places of remembrance and are not intended for unrelated discussions. Content that does not follow these rules may be moderated or removed.

Article 6 — Photos, albums, and media

• The Photos section of a memorial page allows up to 6 photos in total, subject to the terms shown in that section. A separate photo album may have different limits, which are displayed in its form.
• Photos must be respectful and related to the tribute to the animal. Users must have the necessary rights to publish each image.
• If a photo shows living people, users must respect their image rights and privacy.
• Shocking, unlawful, misleading, or tribute-unrelated content may be removed.

Article 7 — Subscriptions and payments

• Subscriptions help cover the site’s running costs and provide the benefits described on the subscription page.
• Before payment, users are shown the subscription duration, total price, and associated features. Renewal, expiry, and, where applicable, withdrawal terms are stated during the subscription process.
• Online payment is provided through PayPal. Card payments may also be available through PayPal, depending on the options shown.
• Payment by cheque or bank transfer may be requested from the administrator by email or private message. Instructions are provided before payment.

Article 8 — Advertising and cookies

• Advertisements may be displayed to visitors and members without an active subscription to help fund the site.
• Third-party advertising services, including Google AdSense, may use cookies or similar technologies. Choices regarding trackers that require consent are collected through the site’s cookie preference panel.
• When a subscription is active, advertisements and the Google advertising module are disabled in accordance with the terms stated on the site.
• Information about cookies and relevant providers is available in the Privacy Policy and the cookie preference panel.

Article 9 — Personal data and security

Information about personal data—including the data controller, purposes, recipients, retention periods, and individuals’ rights—is set out in the Privacy Policy.

Passwords are protected using a hashing mechanism and are not stored in plain text. Other security measures and the categories of data concerned are described in the Privacy Policy.

For questions or requests about your data, contact the association through the contact form. You may also lodge a complaint with the CNIL, following the instructions on its website.

Article 10 — Moderation and compliance

The site may remove or restrict access to content that violates the law or these Terms. In cases of clearly unlawful content, infringement of someone’s rights, or a risk to site security, action may be taken promptly. Where possible, the user concerned will be informed.

Article 11 — Changes to these Terms

These Terms may be updated. The applicable version and its effective date are shown on the site. Users will be notified of significant changes by an appropriate means.